FAQs

Click here, enter your email address, and a new password will be emailed to you.

Login to your account and click ‘Check/edit your account details’ on the Welcome page, then click ‘Add Member’. Enter your new member’s details and click ‘Next’. When placing your next order, select your delivery date and click ‘Continue’. You will then have the option to select the member this order is for before proceeding. Once your order is placed, click ‘Add/Change Credit Card details’ on the Welcome page. Click ‘Select Member’ and select your new member from the dropdown menu, then click ‘Continue’. Enter your new member’s payment details, then click ‘Continue’.

.Login to your account and click ‘Add/Change Credit Card details’. Enter your new card details and click ‘Continue’.

The minimum order value is $57.95 AUD.

Once you have selected your delivery date and main meal plan, you will have the option to enter your promo code on the ‘additional meals/snacks’ page. Simply add your promo code in the box at the top left of your page and click apply. Your discount will be displayed in your shopping cart, which you can view by clicking the shopping bag button at the top right of the order screen.

You can cancel a future order online by logging into your account and clicking the “Cancel Orders” button on the Welcome page (Please keep a copy of the reference number). Alternatively, you can call us on 13 15 12. Minimum cancellation periods apply depending on your delivery area. You can find out when you have to cancel orders by for your area when you login into your account or when you call us.

Simply login to your account and click the ‘check your online history’ link on the “Welcome” page. Note that only orders placed online are listed.

Jump Start is a 2-week program designed by Lite n' Easy to kick start your weight loss journey. It combines 5 days of normal eating with 2 days of partial fasting when the breakfast and morning snacks are removed, so you eat lunch, an afternoon snack and dinner only on those 2 days.

It is normal to feel a bit hungrier on days when you are eating less food. To manage hunger, make sure you are drinking plenty of water, as this will help to keep you full. Water, sparkling water and black tea or coffee can also be used during the fasting period. If, after the first week on Jump Start, you find the fasting approach too challenging, we recommend you switch over to one of our regular 7 Day, Full Meal Plans with breakfast, lunch, dinner and snacks supplied every day.

After your initial two weeks on Jump Start, we recommend you switch to our regular 7 Day, Full Meal Plans.

Lite 1200 Calorie Meal Plan:Breakfast & morning snacks: 300      Lunch & afternoon snacks: 400Dinner: 400Milk (or calcium-enriched milk alternative) allowance: 100 Standard 1500 Calorie Meal Plan:Breakfast & morning snacks: 450      Lunch & afternoon snacks: 550Dinner: 400Milk (or calcium-enriched milk alternative) allowance: 100

Our meal plans are all-inclusive, but you have the option to add some low-Calorie extras without compromising your weight loss results.These include:Tea or coffee (black if you prefer, or use some of your milk allowance).Soda or mineral water.Non-starchy vegetables – any vegetable that isn’t a potato or sweet potato.Leafy greens, tomatoes, cucumber, peas, mushrooms, and cauliflower.Low-Calorie condiments such as vinegar, mustard, chutneys, chilli sauce, hot sauce, vegemite, and jams.Fresh herbs and spices (including pepper).Miso soup or broth.For best results, avoid adding extra Calories in the form of:Alcoholic beverages (including zero-carb/sugar-free drinks).Extra butter or margarine.High-Calorie condiments such as mayonnaise or peanut butter.

We understand dairy milk is not for everyone. If you don’t drink dairy milk, it’s important to include an alternative source of calcium in your meal plan to maintain bone health.The best alternative sources of calcium are:Calcium-enriched, plant-based milk and yoghurt (not all products are calcium-enriched, so check your label).Calcium-set tofu.Tinned salmon and sardines with bones.Smaller amounts of calcium are also found in:Leafy greens such as kale, silverbeet, Chinese cabbage, broccoli rocket, watercress, bok choy, and leeks.Nuts and seeds such as almonds, Brazil nuts, hazelnuts, walnuts, sesame seeds, and tahini paste.

All stocks used in the Vegetarian meals are vegetable based - no meat stocks are used.

Vegetarian meals are produced before meals containing meat. All cooking equipment is thoroughly cleaned between products.

Our convenience bundles are carefully crafted bundles of wholesome, pre-prepared meals designed to make your life easier and healthier. By saving you time, reducing costs, eliminating the need for grocery runs, and ensuring precise calorie counts, these packs empower you to prioritize family time and enhance your overall well-being. Enjoy the benefits of nutritious, hassle-free meals without compromising on taste or health.

We offer separate bundles for meals and juices on the same page to cater to different preferences. If you're not a fan of morning meals, our juice bundles provide a refreshing alternative. On the other hand, if you prefer a hearty dinner and want to skip daytime eating, our meal bundles are perfect for you. Whether it's for office lunches or a nutritious juice boost, our offerings are designed to accommodate your unique preferences throughout the day.

Absolutely! Our protein juices are a safe and convenient way to kickstart your mornings or fuel your lunch. Packed with the goodness of protein, they provide sustained energy, promote muscle health, and keep you feeling satisfied. However, for a well-rounded and nourishing approach, consider complementing them with our healthy prepared meals to ensure you get a diverse range of nutrients throughout the day. It's all about balance and giving your body the wholesome goodness it deserves!